On account of the new restrictions announced to control the spread of Covid-19 infections in Maharashtra, Westlife Development Ltd owned – McDonald’s restaurants have decided to operate contactless McDelivery till 3am from select stores in Mumbai. The brand will also be doubling down on its convenience channels of delivery, takeaway and on the go as the state has declared fresh set of restrictions to curb the exploding Covid-19 cases. The chain has already put into effect strict safety and hygiene measures across its restaurants to maintain consumer and employee trust in the brand through its Golden Guarantee promise.

Saurabh Kalra, chief operating officer, McDonald’s India West and South stated- “We support Government’s initiative to contain the pandemic. Through our late night service, we are happy to be able to offer consumers safe, hygienic and delicious food, round the clock. The last year has reset consumer expectations and they now seek safe and convenient ways of engaging with the brands they trust. We have been able to cater to our customers’ demand through our omni-channel strategy making McDonald’s food available for consumers wherever, whenever and however they want.”

As part of the Golden Guarantee promise which encompasses a 42 pointer checklist to ensure absolute safety for customers and employees, the company has already adopted stringent safety and hygiene practices across all its outlets for delivery, takeout, drive thru and on the go. All their staff members are temperature screened at all restaurants and designated social distancing markings have been created inside and outside the eateries to make easier the collection of delivery and takeaway orders.

Additionally, the company has recently notified vaccination cover for all its 10,000 employees. This comprises both its corporate office employees as well as the restaurant staff. The organization is covering the cost of both the doses of the vaccination and is also facilitating its administration across cities in West and South India. Apart from this vaccination drive, the company has also enabled RT-PCR testing for all its non-vaccinated employees as well as its riders, as is made compulsory by State Government of Maharashtra.

The company is making every possible effort to ensure complete safety of all its customers and employees through many such proactive initiatives in these challenging situations of the coronavirus pandemic.


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