Through SC common agenda and WCM drive end to end design handling improvements. and /orConvert customer artwork files and intent to production ready files/repro order.and /orResponsible to ensure all jobs are fully compliance to repro submission guidelines. Plan all repro job operation and ensure all jobs are delivered on time in full.and /orDirect communication/support to customers, member of SA/KA team in absence of Packiging Graphical Expert (Senior Design Development).
What you will do
- Process internal & external customers’ parts sales orders, and quotations.
- Handle some local purchase orders.
- Create invoices, credit notes and related documents.
- Ensure accurate and timely response to inquiries & requests from customers.
- Follow up orders & deliveries from end to end, which involves co-ordination with relevant functions (planning & logistics) for better lead time and solutions.
- Implement and follow up global processes and operating procedures.
- Handle customer claims.
- Generate regular monitoring reports.
- Contribute & commit to continuous improvements.
- Tool and Issue handling and related report and team knowledge sharing.
- Major speaker to market company and key customers and optimize the customer experience.
We believe you have
- College/University degree.
- Min. 6 years working experience in sales co-ordination, order follow-up and customer liaison.
- Multi-lingual skills – good English language skills in both written and spoken and good Japanese or Thailand language skills in both written and spoken.
- SAP knowledge is preferred and good Microsoft office skills.
- Good communication skills and service minded.
- Hard working, pay attention to details and willing to take responsibility.
- A good team player and willing to work under pressure.
We Offer You
- A variety of exciting challenges with ample opportunities for development and training in a truly global landscape.
- A culture that pioneers a spirit of innovation where our industry experts drive visible results.
- An equal opportunity employment experience that values diversity and inclusion.
- Market competitive compensation and benefits with flexible working arrangements.