Unilever Operations (UniOps) is the global technology and operations engine of Unilever offering business services, technology, and enterprise solutions. UniOps serves over 190 locations and through a network of specialized service lines and partners delivers insights and innovations, user experiences and end-to-end seamless delivery making Unilever Purpose Led and Future Fit.
RESPONSIBILITIES
- The person in this role is expected to own and lead collation and reporting of end-to-end security operations trends and metrics. It is expected that the person effectively collaborates and coordinates with SecOps leads and other partners for maintaining various dashboards and reports.
- Utilizes analytics platforms and technologies (like PowerBI, Tableau , ELK, etc) as needed and used in Unilever.
- Keeps updated with latest industry trends and work closely with SecOps team to ensure appropriate comparative trends are available for reporting.
- Participates in custom data and report requirement discussions with stakeholders (such as internal/external auditors, insurers, BISOs, Cyber LT, Assurance Coordinators, etc). Identifies and communicates feasibility and approach, undertake and follow-up actions till timely delivery and successful conclusion.
- Ensures that all metrics are recorded and reported appropriately, timely and definitions/criteria documented comprehensively.
- Reviews incident management compliance, SLAs and metrics along with security operations leads and escalates non-compliance and breach of SLAs.
- Ensures timely and effective reporting and customized communication of incident trends and metrics.
KEY REQUIREMENTS
- (Education, Work Experience & Skills).
- Senior resource ~10-12 yrs experience (prior background in analytics and data science).
- Amazing team person with strong ethics, Great communicator and Impactful Storyteller.
- Experience presenting to auditors and senior stakeholders.
- Skilled in ingesting raw data, structured/unstructured data, conducting correlations and analysis to build trends.
- Skilled in creating Power BI dashboards.