Interested in seeing different places and meeting leaders in the US food and beverage industry? Passionate about learning new cutting-edge technologies? Intrigued by diverse and multicultural teams?
Then this job might be just for you!
- As we are rapidly growing in the US and Canada, we are currently looking for multiple experienced
- Field Service Engineers/Technicians to fill various rewarding and challenging roles that allow freedom with accountability while working directly with our Customer Service Operations (CSO) team and our customers.
- You can be home based anywhere in the US and will be travelling 90% of your time to our customer sites. Typically, after 3-5 years, travel can be reduced with local site-based assignments.
What you will do
As a Field Service Engineer/Technician you will:
- Travel to customer sites in order to conduct preventive maintenance activities in line with global
- Tetra Pak standard procedures and reinstate equipment into production environment.
- Execute installation tasks, including the assembly of complete systems.
- Execute installation of relevant rebuilding/upgrade kits.
- Act as an ambassador for Tetra Pak at all times, ensuring and promoting good working relationships with the customer and ensure that Tetra Pak’s reputation is sustained.
- Execute and complete all relevant reports in an accurate and timely way as well as in accordance with
- Tetra Pak and Customer safety regulations and requirements.
- Execute all work in accordance with Tetra Pak standards and requirements regarding product quality and food safety. Escalate all discovered food safety, quality assurance and regulatory issues.
- Perform troubleshooting and fault-finding services onsite and by phone.
- Act as an advisor and expert to the customer.
- Install set-up and support through remote support when off-site.
- Take time for learning, become a trusted expert on Tetra Pak equipment.
- Timely submit all travel and expenses for reimbursement with attention to detail, timeliness and accuracy.
We believe you have
- Relevant work experience in manufacturing equipment installation, controls/automation, maintenance and/or service work.
- Ideally some experience in the food packaging or processing industry.
- Some understanding of automation systems such as Allen Bradley frequency drives, Profibus,
- Siemens PLC programming software, Rockwell RSLogix 5, 500, 5000 PLC programming software,
- Intouch (WonderWare), Device Net, ABB, Danfoss frequency drives or similar.
- Strong mechanical aptitude.
- Great communication skills with the ability to build a trusting relationship with your customers.
- Ability to handle multiple stakeholders with a customer focused mindset.
- A commitment to a strong quality culture.
- A commitment to a strong health and safety culture.
- A fluent level of writing and speaking English.
Pay Equity
- Tetra Pak provides the following compensation range that in good faith believes it might pay and/or offer for this position. The range displayed reflects the minimum and maximum target for new hire salaries for the position across all US locations.
- Ranges are determined by role, level and location. Within the range, individual pay is defined by work location and additional factors, including job-related skills, experience, and relevant education or training.
- This compensation range is based on a full-time schedule. The estimate displayed is just one component of Tetra Pak’s total compensation package for employees. Other rewards include overtime, annual performance bonus, competitive benefits, and work-related allowances.
- Annual Base Salary Range (ABS): $55,000.00 – 79,000.00
- Short-term Incentive/Bonus (Variable Pay): Eligible to performance incentive of 10% of ABS
- Benefits: 401k company match, paid time off, paid holidays, Health, dental, vision, life and disability insurance, Paid parental leave, tuition reimbursement, company credit card,
- Tetra Pak gear and toolbox and much more!
We Offer You
- A variety of exciting challenges with ample opportunities for development and training in a truly global landscape.
- A culture that pioneers a spirit of innovation where our industry experts drive visible results.
- An equal opportunity employment experience that values diversity and inclusion.
- Market competitive compensation and benefits with flexible working arrangements.