Hello go-getter
We know that a business only thrives if our people are thriving. That’s why we always put our people first. Our global and diverse team would be happy to support you and challenge you to grow in many ways. Who knows where our joint journey will take you?
Siemens Global Business Services (GBS) is a Siemens Service Company that provides innovative digital solutions and customer-oriented business services. With more than 20 years of experience, Siemens GBS taps into its understanding of how organizations and businesses work to seamlessly integrate, digitalize and optimize business processes with a portfolio that covers end-to-end business needs.
You’ll make an impact by:
- We are currently looking for Order Management/ Specialist to join our international order management / logistics Centre in one of our Divisions (B2B model) with Certified German language of B2.2. The successful candidate will be primarily responsible for customer order processing (products and systems), some logistics activities and taking part in shaping of a customer service model.
- Processing orders in the system based on the input from customers and salesmen. Creation of WBS and closure activities.
- ICC Billing & clarification of billing query.
- Organization of deliveries and material flow within the company in line with relevant regulations.
- Cooperation with suppliers, shipping companies and customs agencies.
- Monitoring delivery timetables.
- Controlling circulation of documents, verifying their correctness and monitoring shipping documents.
- Actively proposing process optimizations.
- Close cooperation with various internal departments (around the world).
- GS: Act as a stakeholder/Siemens representative when communicating with customer.
- GS: End-to-end process – from order till invoice/cash collection.
You’ll win us over by:
- A university degree.
- German language of B2.2.
- Around 2 years of experience in order processing, logistics, customer service (gained preferably in the technical sector, SSC/BPO).
- Knowledge of ERP software (preferably SAP) and/or educational background in logistics.
- Ability to work in a team.
- Good communication and customer service skills.
- Open-mindedness and constructive attitude to performed tasks.
- Willingness to work for extended hours on weekdays/ weekends during month end / quarter end close.