- Build a Total Quality Management culture by driving/developing the capabilities of the Associates on Quality aspects on the job and to evaluate process/equipment capabilities through the Validations and Process Monitoring.
- Ensure manufacturing processes/process quality activities are followed in compliance with KORE & ISO, GMP and local regulation requirements by developing & providing SOP’s for plant processes and timely technical support and decision on the quality problem, observation to protect product’s integrity and specification amd final disposition of customer complains/feedback.
- Establish and maintain an effective, governed and documented system for all company processes, which is integrated compliant to its entire applicable standard references and capable of meeting company requirements continually.
- Have ingredients, finished goods testing knowledge and understand testing methods and advance instrumnets
- Evaluate new packaging material and ensure the packaging fitness for use and handling of all packing material documentation which is part of quality system.
KEY DUTIES/RESPONSIBILITIES :
Process Quality Activities:
- Ensure plant’s operations continue keeping pace with new KORE requirements, regulations, quality management methods and industry best practices.
- Regular conduct the risk assessment for plant key processes to mitigate the risk of failure to deliver Quality product.
- Ensure that quality is built into the process by training Associates on Quality monitoring aspects.
- Validate equipment and processes, routinely monitoring and adherence to Good Manufacturing Practices of the highest standard.
- Create a technical library/database by compiling in an easy retrieval system all the technical information available in the plant post-commissioning and compiling the validation reports generated as a result of the Validation Master Plan implementation.
- Ensure all manufacturing instructions (SMI) are followed by production effectively.
- Organize and support plant’s associates to use the problem solving tools for root-cause analysis and action plans to eliminate the recurrence of quality issue
- Support root cause analysis, corrective/Preventive actions of PDR, TDQ, and analysis of manufacturing problems.
- Perform process validations and process capability studies to ensure the performance of production equipment meet KORE requirements and required actions are implemented if there is any deficiency
- Approve manufacturing equipment for use after maintenance (calibration, maintenance, etc).
- Assess existing processes/operations to seek the possibility to eliminate non-value activities by adopting OE concept and methodology
- To review the completed analysis report against KO requirements and documents relating to food regulation for auxiliary material / processing aid to authorize the supplier finally.
Ingredient, Finished goods and Packaging testing
- Should have experience in analytical testing using instruments such as GC, LC, Mass Spectrometry, ICP, IC, AA, IR, FTNIR, and Microbiology.
- Should be able to trouble shoot equipment breakdown and provide direction to analyst to ressolve any testiung or equipmnet related iussues.
- Should be exposed to ingredinet and FG testing of beverage bases.Should be familiar with juice testing, ETP and Water tetsing as well.
- Proficient with ISO 17025 certifications
- Work with packaging specialist to continuously optimize packaging material to improve the plant’s performance on TDQ and POR and ensure the packaging material meet our spec prior to use.
- Collate packaging information to ensure completeness and accuracy in PICASSO and related databases.
Management System
- Implement Quality requirements (KORE and ISO) and provide suggestions and recommendations for improvement based on food/pharmaceutical industry’s experience.
- Lead the team to play a key role in the implementation, assessment and improvement of Quality and Food Safety Management System
- Support internal auditor team of quality system and actively participate the scheduled internal audit to continuous improve/upgrade plant’s quality system and operations.
- Lead the team to manage key programs for the Integrated Management System to ensure the compliance of ISOs and KORE requirements
Plant GMP / Security Program
- Routinely monitoring and adherence to Good Manufacturing Practices of the highest standard and ensure plant’s security program are in-placed effective.
- Follow-up on the execution of the GMP programs in both general facilities by outsourced service contractor and manufacturing area by direct GMP housekeepers
- Management of the pest control and housekeeping program by monitoring & evaluating the service performance (contractors), controlling, and monitoring the housekeepers’ performance inside the manufacturing area to ensure total compliance with GMP standards.
People Manager responsibility
- Identify training needs of the associates.
- Responsible to lead midyear/annual performance review, provide feedback and documenting the performance of associates.
COMMUNICATION COMPLEXITIES:
As indicated, the impact is on all manufacturing operations as far as quality is concerned and this applies to manufacturing, warehouse, distribution aspects, Customer Complaints investigation and resolutions.
ANALYSIS:
Participate in visits to Customers to resolve alleged quality issues with manufacturing. Co-ordinate joint efforts with other CPS plants on quality initiatives and was identified to participate in cross audits with Corporate Quality. Daily contact with the Leadership Team, Wider Management Team and associates throughout the plant.
JUDGMENT AND DECISION MAKING:
The job has the authority to reject material if not meeting quality specification or stop production of beverage base if any potential process or product quality issue is noted during the manufacturing.
INNOVATION
The job has the responsibilities to optimize the existing testing process, manufacturing process quality, package material to upgrade the quality of our products and processing/quality system
SUPERVISORY RESPONSIBILITIES
Conduct performance review and having joint responsibility with the Plant QSE Manager for hiring, dismissal, disciplinary actions requests according to internal procedures.
QUALIFICATIONS / COMPENTENCIES / SKILLS :
- Minimum experience is 7-10 years prior experience in quality assurance or production supervision/manager role in a food/beverage or pharmaceutical industry.Have knowledge of lab testing.
- Familiar with ISO and Food Safety Quality System, understand KORE requirements will be preferred.
- Knowledge of concentrate manufacturing and quality system, project management experience; strong GMP experience, problem solving skills. strategic-thinking, planning, organizing and executing skills. Knowledge of local food laws/regulations.
PREFERRED QUALIFICATIONS:
Bachelor of science or postgraduate degree, major in the subject of chemistry or food science, or biochemistry.