We empower our people to stay resilient and relevant in a constantly changing world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future.
Does that sound like you? Then it seems like you’d make a great addition to our vibrant team.
Siemens Mobility is an independent run company of Siemens AG. Its core business includes rail vehicles, rail automation and electrification solutions, turnkey systems, intelligent road traffic technology and related services.
In Mobility, we help our customers meet the need for smart mobility solutions. We’re making the lives of people who travel easier and more enjoyable while constantly developing new, intelligent mobility solutions!
We are looking for Manager REL – Customer Service
You’ll make a difference by:
- Business Growth: Develop Maintenance business in Rail/Metro electrification area through maintenance contract.
- Bid Preparation: preparation of maintenance bid base on the KPI and bill of material.
- Maintenance Planning: Responsible for developing and implementing maintenance schedules and plans as per the contract. This involves coordinating routine maintenance, preventive maintenance, and analysis of critical failures.
- Emergency Response: Be prepared to handle emergencies and unexpected breakdowns, providing prompt and effective response and resolution.
- Team Management: Lead and provide technical support to a team of service engineers to ensure a skilled and motivated workforce.
- Safety Compliance: Ensuring compliance with safety regulations and implementing safety measure to prevent accidents and maintain a safe work environment.
- Equipment and Inventory Management: Oversee the inventory of spare parts, tools, and equipment required for maintenance tasks. Maintaining adequate stock levels and ensuring the availability of critical components is crucial to minimizing downtime.
- Maintenance Records and Documentation: Keeping accurate maintenance records and documentation is vital for regulatory compliance and historical reference. Ensure that all maintenance activities are documented properly.
- Collaboration: Coordinate with all stakeholders to ensure smooth execution of the work.
- Payment Collection- Ensure timely invoicing and payment collection from customer.
Desired Skills:
- Bachelor’s degree or above in Electrical Engineering, ideally in the field of Rail.
- Electrification or Power System Distribution and Control.
- Knowledge of Rail Electrification (Preferred), High/Medium voltage technology with good understanding of system configuration, calculation, manufacture and installation matters.
- Knowledge of DC Substation / DC switchgear components.
- Knowledge of Digital protection relays (Preferable Sitras MDC, Sitras Pro), PLC with Simatic S7 based.
- Knowledge of measuring, control and supervisory systems.
- Knowledge of relevant European and International Standards.
- Knowledge of Engineering processes.
- Experience in project realization, preferably in an international project environment
- Good command of English.
- Experience in the railway sector, especially in the field of Railway Electrification systems.
- Experience in design, engineering and planning of electrical substations and controls.
- Experience in project realization, preferably in an international project environment.
- Intercultural experience .
- Initiative / Ability and willingness to learn.
- Planning and organizing / Teamwork / Customer focus.
- Result and quality orientation.