Job Overview:
The role will be a part of the HUL Modern Trade Sales team in a customer facing assignment. He/ She works in tandem with other functions viz. CM, CD-Ops, CD- Finance, CD-Supply Chain & branches. Executive would also assist the KAM in handling the account portfolio. The right candidate for this role needs to be good at customer relations and maintaining a great and positive working equation with his/her counterparts. The role requires high discipline with timelines and strong business understanding with basic negotiation skills and stakeholder management.
- Driving the right mix and activations with the customer through effectively planning the promotions and investments along with the KAM and CMM.
- Ensuring that all operational work is aligned and completed on time with the customers and internal stakeholders.
- Ensuring Availability and in-store execution for the business.
- Being the voice of the customer in HUL and vice versa would be the key expectation. The person would be responsible for all business transactions between HUL and customers.
- Scope of work:
- Managing the accounting and claim settlements with the customer to ensure clean accounting
- The person would be responsible for leading and closing all operational work and day to day tasks with the customers which is very critical in ensuring customer delight
- The KAE job by nature requires him/her to generate practical yet creative solutions to improve execution in the accounts. Scope includes innovating in the areas of POSM, Ops, Merchandising, Promotion, & ways of working in his day to day job
- The KAE manages contact with various key decision makers across the hierarchy in the modern trade accounts that he/she handles. He/She also handles contact with the merchandising partners.
Team Handling:
He/She does not have any HUL employees as direct subordinates.
Qualification :
- MBA/PGDM degree in Sales/ Marketing with min 3-4 yrs of relevant experience • Strong in inter- personality and out going.
- Should be target oriented and determined selling skills is required.
- Must have a bend towards being data centric and ensuring that the business is driven by data and insights.