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    Home»Jobs

    Ice Cream Global ERP Make Process Lead

    Unilever

    Min. 2-3 years
    Based on experience
    Bengaluru, Karnataka
    Job Posted Feb 18th, 2025

    Job Description

    KEY RESPONSIBILITIES:

    • Process Leadership: Define, design, and drive the global Make (Manufacturing Management & Production Scheduling & 3PL Copack Management & Engineering & Maintenance & SHEQ Management) process capabilities and associated technology choices ensuring standardization and scalability across regions.
    • ERP Implementation: Serve as the key decision-maker for process-related configurations within the ERP and supporting systems, collaborating closely with implementation partners and technical teams.
    • Stakeholder Engagement: Act as the bridge between functional teams, IT, and key stakeholders to gather requirements, address pain points, and deliver a streamlined Smart Make Process solution.
    • Change Management: Drive change initiatives, ensuring smooth adoption of new processes and tools, including training and communication strategies.
    • Integration Leadership: Collaborate with the other SC (Plan to Forecast, Procure to Pay, Warehousing, Logistics, O2C), Finance and other teams as necessary to ensure seamless integration and data flow between systems.
    • Continuous Improvement: Monitor process performance post-implementation, identify opportunities for improvement including AI/advanced analytics, and define roadmap to adapt processes to evolving business needs.
    • Governance: Establish performance metrics and governance frameworks for Make processes, ensuring compliance, risk management, and effective control measures globally.
    • Data Management: Oversee data readiness for the Make process, ensuring accurate and consistent data migration and validation.
    • Change Impact Assessment: Conduct change impact assessments to identify and mitigate potential challenges in adopting new systems and processes, ensuring readiness across the business.
    • Training & User Adoption: Develop and implement training programs and communication plans to support user adoption of the ERP, ensuring that employees have the skills and knowledge required to operate within the new system.

    WHAT YOU NEED TO SUCCEED:

    • Proven Expertise: 5-10 years of extensive experience in Make (Manufacturing Management & Production Scheduling & 3PL Copack Management & Engineering & Maintenance & SHEQ Management) process ownership, with a strong understanding manufacturing environment. Ideally some of your experience has been gained from Ice Cream.
    • ERP Knowledge: Hands-on experience with ERP implementations, preferably including MES systems, Digital-SMART Factory technologies or similar equivalent systems
    • Leadership Skills: Demonstrated ability to lead cross-functional teams in a global environment, delivering results under tight timelines.
    • Change Management: Extensive experience in developing and implementing change management strategies for complex global programs, ensuring stakeholder alignment and user adoption.
    • Communication & Collaboration: Exceptional communication skills with the ability to influence and engage senior leadership and business units globally. Proven track record of building strong relationships and managing expectations at all levels of the organization.
    • Global Perspective: Experience working in diverse international markets, with a strong understanding of the cultural, regulatory, and operational complexities that impact global ERP deployments.
    • Analytical Mindset: Strong problem-solving and analytical skills, with the ability to translate business needs into process improvements.
    • Willingness to Travel: Ability to travel globally to support market-specific needs during the design, build, and deployment phases.
    • Education: Bachelor’s degree in Technology, Information Systems, Supply Chain, Business, Finance or a related field.

    WHAT IS IN IT FOR YOU?

    • Unilever is the place where you can be yourself and bring your purpose to life with the work that you do – creating a better business and a better world. We offer an exciting & dynamic work environment where you can make things happen. Furthermore, we offer some great reward and benefits!
    • Attractive total remuneration package; excellent company pension, bonus and share scheme.
    • Flexible cross-disciplinary career opportunities and a wealth of training opportunities & wellbeing resources whenever and wherever.
    • Plenty of company-paid holidays to further ensure your work-life balance is maintained.
    • We encourage an inclusive culture, which comes to life with interchangeable public holidays, paid paternity leave of 6 weeks and our transgender policy.
    • Under the Hybrid Working principles, you will be expected to spend a minimum of 40% in the office or at customers, suppliers or partners to connect and collaborate.  For the time you work from home, we will ensure you are well equipped. When you are at the office, you can enjoy our tasty canteen with prepped food and own products.
    • Informal culture and being the first one trying our new products.
    • My Fitness Plan (reduction on your Fitness Subscription).
    • Home work allowance.
    • Company laptop and mobile phone.
    • Green Mobility Policy.

    Source Apply Now
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