Key responsibilities
- You manage moves across a variety of policy types including long-term international assignments, short-term assignments, commuter assignments and permanent transfers.
- You shall manage inbound moves to atleast one region in Asia or a combination of countries in Asia.
- You are accountable for all aspects of the assignee experience, managing the end-to-end process with internal partners and external vendors.
- You build close relationships with numerous stakeholders, multi-tasking and maintaining a tight control of day-to-day service operations.
- You are the go-to person for your in-country stakeholders and pillars/business areas.
- You have a good understanding of employment law, immigration, personal tax, social security, payroll compliance and vendor management.
- You create and maintain assignee and process documentation.
- You are responsible for payroll instructions and compliance.
- You drive local consistency with global policies and processes, with a strong focus on data integrity and compliance.
- You proactively seek feedback and make suggestions on improving the employee experience based on the feedback you receive.
- You work in collaboration with your colleagues on a day-to-day operational level, prioritise and resolve problems, and participate in presentation and capability-building sessions as required.
- You take the lead and become a ‘Subject Matter Expert’ in a particular area (e.g. tax, immigration, systems/digital, your regional country etc.), sharing knowledge to build team capability.
ALL ABOUT YOU
Key skills
- You have a strong customer focus, excellent stakeholder management/partnering skills, and are adept at handling sensitive conversations.
- You show high levels of emotional intelligence, empathy, and cross-cultural awareness.
- You demonstrate agility and have a can-do attitude, with the ability to take the initiative and to recommend quick and pragmatic solutions.
- You enjoy a challenge and complex problem-solving.
- You have an analytical mind and apply critical thinking skills to assess the wider implications of potential approaches.
- You are tech-savvy, have excellent presentation skills and are proficient in MS Office applications.
- You can work effectively in a virtual team environment and have strong organisational and project management skills.
- You communicate clearly and effectively.
Experience
- Relevant Human Resources experience, preferably in a partnering role.
- Proficient and broad understanding of HR systems, processes, and third-party providers is desirable.
- Comprehensive knowledge of employment laws and regulations would be beneficial.
- Prior Global Mobility, tax, and/or immigration experience is desirable.
- Prior experience working with external vendors would be advantageous.