Your Opportunity
Do you want to become an expert technician and offer the best service to our customer? Do you want to be an international traveler and work on highly sophisticated machines? Join our team and take the opportunity: Sidel is looking for a Field Service Engineer (FSE) specialized on Labelling equipment! Your main focus will be the following: • Perform Installation, start‐up, commissioning and test of the Sidel Labelling equipment supplied to Customer sites within ECA ( Europe & Central Asia ) perimeter; • Perform technical assistance during and after the warranty period, carry out training and other after sales services of Sidel Labelling equipment installed at Customer sites. • Finally, a good understanding of the customer needs is to be developed to provide objective advice and to ensure Customer satisfaction.
Your Mission
- Test and evaluate equipment performance at customer plant, based on technical, contractual and safety specifications;
- Operate on PLC systems, HMI, electrical work (e.g. cable wiring), for regular activities and troubleshooting;
- Properly handle, check and transfer equipment non-conformities;
- Ensure ultimate internal and external customer satisfaction;
- Report after sales opportunities detected on Customer site;
- Prepare Job Progress Chart and technical reports in reference to carried-out activities.
Your Profile
Education Qualifications and Language Requirements:
- Technical professional qualification or Bachelor degree in Mechatronics/Automation/Electric;
- English;
- Other foreign language as per regional allocation is a plus.
Professional Qualifications and Experience:
- Technical background as Automation / Mechatronic
- Availability to travel
- PLC basic experience is a must
- Reading and Understanding of electrical schemes
- Experience in field activities is a plus
- Experience in the beverage industry is a plus