Tetra Pak Global Information Management (Global IM) provides advanced Information Management solutions that improve the performance of Tetra Pak’s business processes. We work in a close, effective, and integrated way with Tetra Pak business personnel, providing growth opportunities for our staff and ensuring the solutions we deliver meet business requirements. We offer challenging work utilizing agile methodologies to deliver value to the business.
Tetra Pak Global IM is currently seeking an Endpoint Management Analyst. Reporting to the Product Owner in the End User Computing area, the Endpoint Management Analyst will be a team member in the End User Computing Asia agile scrum team, working on prioritized backlog items with a focus in EUC hardware and software endpoint management.
What You Will Do
As Endpoint Management Analyst, you will:
Participate as an EUC Product team member, including but not limited to:
- Working on prioritized EUC backlog items
- Breaking down user stories into manageable sprint work (as translated into backlog items).
- Bring new ideas to enable users to be productive using available tools. Explore new tools depending on the use cases.
- Through automation, reduce operational costs of existing services.
- Showcase the value at each sprint review showcasing accomplishments from MVP – to full release.
Who You Are
We believe you have:
Solid experience in:
- Intune device management, configuration policies.
- Intune Application Deployment.
- Intune AutoPilot.
- Intune Client logs and troubleshooting issues.
- Expert PowerShell understanding and usage.
- PowerShell Deployment Toolkit.
- Deep knowledge of troubleshooting failed, or non-working application installations delivered by Intune.
- Global deployments targeting large user base of iOS, Windows 10, macOS, Android.
- Experience managing and deploying DEP devices.
- VMware VDI, VMware Published Applications.
- Good Knowledge of Windows Registry, File System, Services, Devices, User profiles.
Experience in below areas would be an added advantage:
- GPO translation to Intune policies.
- NexThink – improving device DEX score, Remote Actions.
- Jamf Pro – Application deployment via Jamf Cloud. Bash scripting experience.
- Python scripting language.
- Automation experience through scripting or development.
Behaviors & Attitude:
- Strong communication and interpersonal skills.
- Business-focused, customer- & service-minded.
- Flexible to work across time zones and open to new ways of working.
- Results-oriented & work ethic to always deliver on-time, in-scope and on-budget.
- Able to work under pressure and manage stressful situations confidently & effectively.
- A good awareness and appreciation of social and cultural differences.
- Open-minded, positive attitude.
- Self-motivated to work independently, eager to learn and pick up new activities and challenges as they arise, as well as acquire new skills.
- Good team player, actively participating and contributing toward achieving our mission successfully.
We Offer You
- Variety of exciting challenges with ample opportunities for development and training in a truly global landscape.
- Culture that pioneers a spirit of innovation where our engineering expert drives visible results.
- Equal opportunity employment experience that values diversity and inclusion.
- Market competitive compensation and benefits with flexible working arrangements.