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    Home»Jobs

    Customer Service Officer HoReCa

    Unilever

    Min. 3-4 years
    Based on experience
    Chennai, Tamil Nadu
    Job Posted Apr 17th, 2025

    Job Description

    The Nature of the Job is “Speciality Food Sales”. The candidate will work in HORECA channel (Hotels, Restaurants, Caterers) and meet target customer group like Chefs, Purchase Managers, Owners etc) every day, Manage the Distributors of the given geography, Explore the territory and grow the existing business as per given guidelines.

    Key responsibilities: –

    • Develop the Horeca channel focusing on the hotels/cafe/restaurants sector for sales & business development for Ice cream.
    • Responsible for identifying and securing new clients in addition to yielding existing clients to ensure revenue targets are met.
    • Analyse market needs and trends, to identify and deliver strategies to support the company’s business development plan.
    • Develop and maintain a high level of product and service knowledge to facilitate support to potential and existing clients.
    • Meet the sales targets and KPIs as set and agreed upon by the senior management.
    • Weekly reporting on all sales activities to monitor the success and effectiveness of activities.
    • Complete Distributor Management (Stocks, Billing, Inventory, Hygiene, Secondary, ROI)
    • Within budget limits for brand activities organize promotion activities in consultation with the superiors.

        Competency & Skill Set:

    • 2+ years of experience in sales with a focus on Horeca (Hotels/Restaurants/Cafes).
    • Excellent communication, negotiation, and presentation skills.
    • A record of achieving sales targets and increasing revenue.
    • Able to collaborate effectively with cross-functional teams to identify opportunities and provide customized solutions.
    • Self-motivated, hardworking, and able to work independently with a strong sale drive.
    • Must be willing to travel as needed.
    • Must be fluent in English and local language.
    • Able to work independently, professionally and be a good team player.
    • Good interpersonal and Influential Skills.

         Educational Qualification:

    • MBA/PGDM/Graduate .
    • Experience in HORECA in Food/Beverages products sales preferred.

    Source Apply Now

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