Job Description
Responsibilities
- Ensure the collection of payments in a timely manner (daily collection) (mail, bank files …)
- Book and clear payments by type (checks, drafts …) and considering due dates in priority
- Collect information relating to customer deductions allowing a quick resolution of the file for yourself and / or other related departments
- Codify disputes to direct them to the appropriate internal contacts within CBS team
- Collect customer receivables via preventive dunning at the beginning of the month and one-off curative dunning (telephone, fax, e-mail or mail), escalate and request the action of the Key Account Managers if needed.
- Acquire knowledge of the customers and the distribution channel assigned to you (contacts, operation…)
- Obtain the resolution of disputes in collaboration with the Sales Administration and Rebates Clerk and recover the amounts receivable.
- Provide all the necessary elements to unblock orders (emails, transfer notices, written reminders, and …)
- Daily follow up of the aging balance to detect late payments and set up an action plan if necessary :
- Synthesize customer data via Excel by highlighting certain criteria (due date, delay, type of payments, etc.) according to the request.
- Understand the clearing discrepancies between PEP and customer accounts (details of deductions and understanding of the method applied by the client).
- Be able to explain them to the customer.
- Respect of PepsiCo’s internal procedures (clearing, write-off, etc.)
- Collaborate effectively with outsourced IBM teams on all related activities (assignment of transfers to be processed, tracking booking, balance tracking).
Qualifications
- Advanced Excel knowledge.
- SAP.
- Fluency in French.
- Be logical, rigorous.
- Love teamwork.
- Adapt to the needs of external and internal customers.
- Very good interpersonal skills.
- Customer Satisfaction Oriented.
- 0 to 1 year of experience in a client accountant position.
- Level BEP to BTS in accounting Degreed +2/3.